Remote and Phone Support

Using secure Remote Support software, we can connect to your computer over the internet to provide software troubleshooting and support. This software allows us a one-time connection to your computer so we can help you.

This service is suitable for:

  • Email issues
  • Software Issues (accounting software, business software ect)
  • Training and troubleshooting

This service may not be suitable for:

  • Hardware issues
  • Internet based issues
  • Peripheral issues (Troubleshooting issues with mice, microphones, webcams, keyboards ect)

Make a Booking

To make a booking choose from available dates and times below.

How to Book

  • Step 1

    Call and speak with one of our team who will discuss your issue(s) and advise if Phone & Remote Support is appropriate.

  • Step 2

    Book your appointment online to reserve your technician and time slot

  • Step 3

    Download and run our secure remote support software. A download link will be sent to you via email prior to your appointment.

Payment Options

Payment is collected at the time of booking. This initial payment covers up to 1 hour of a technicians time. If additional time is required your technician will process this with you at the end of your appointment.